20
May

Smackdown!

   Posted by: MAPC   in writing

All right. Let’s say, just for argument, that Polly Prolific has written a novel. She thinks it’s a marvelous piece of literature, for sure. Now Polly could send out a query letter—or seventy-three queries—and contact agents and publishers, or she could go indie and self-publish.

This being today and not, say, 2006, Polly decides to go the indie route. She works up a cover, maybe hires a freelance editor, formats her book, and publishes on Kindle. So far so good.

Then she starts the marketing and promotions. She arm-twists her mother and sister-in-law into downloading a copy. She persuades her preacher’s wife and her next-door neighbour.

Finally she picks up a few reviews on Amazon. Five stars (and she’s thrilled!), four stars (and she’s happy), three stars (and, instead of being pleased, she’s annoyed but can’t quite figure out why). And then, of course, it happens. The blasting, flaming, scorching, “I hated this book and everything about it right down to the punctuation!” review.

Now, how is Polly going to react?

Every writer gets those reviews, even the greatest.

Lately, I’ve seen a few writers, mostly indies, administering a smackdown to those whom they feel have “wronged” them in their reviews. Right there in the comments.  Telling the reviewers that their opinions weren’t valid, that the points they made were wrong, that – in the words of one I’m thinking of now, “giving this book a two-star rating is just wrong!” Well . . . I have a bit of a problem with that. The review is that person’s opinion. See that word: OPINION. It’s not gospel. It’s not going to ruin your book if someone doesn’t like it.

I know, you put hours—weeks—even years into writing this book. But calling out reviewers who don’t happen to care for it isn’t mature, isn’t wise, and in the long run isn’t going to win you any fans.

Grit your teeth. Take a deep breath. Ignore the living daylights out of a bad review.

Unless, of course, the reviewer has bothered to mention something you might need to take note of. When I write a less-than-happy review, I always give my reasons: bad grammar, shifting point-of-view, errors in punctuation. These things need to be fixed, not fumed over.

Sometimes a bad review can actually intrigue a reader anyway. I have picked up a couple of non-fiction books precisely because a reviewer went off on such a clearly biased rant that I wanted to see what the fuss was about.

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5 comments so far

 1 

Spot on, as usual, Mary Ann. I agree completely. Good or bad, reviews are the personal opinions of the finished product. Everyone is different, thank goodness, therefore there are bound to be many different opinions regarding the same work & authors should behave professionally. I’ve not yet written a novel, so I don’t know what it feels like to be on the receiving end of a scathing one-star. I’m sure it will hurt, but I may also learn something.

I will say this, however. The one-stars I want to pounce all over as a reader, whether I know the author or not, are the ones in which the reviewer has not purchased the book & goes on a tirade regarding prices (generally “price set by publisher”). Not only does this unfairly drag down the author’s review average, it adds nothing to the discussion as to whether the book in question was good, bad, or otherwise. It’s quite possible I’m being petty about such things but, if you haven’t even bothered to actually read the book (I really don’t appreciate reviews in which the person admits they didn’t finish reading the whole thing), do the rest of us a favor & keep your yap shut on the official reviews. Rant all you wish to your friends on Facebook & Twitter about how much you deplore the “price set by publisher” pricing model, put it in your own blog, whatever. I don’t like that pricing model, either. Just keep that which has absolutely nothing whatsoever to do with the author’s talent off the official review sites. As a reader, I find it distracting & more than a bit annoying. I’ve refrained thus far, but it makes me want to slam that “report abuse” button.

May 20th, 2012 at 4:17 am
 2 

Authors who rant and rave at reviewers do themselves no favors and they end up looking like either lunatics or flaming idiots. Best to grit your teeth and forget about the reviews. It is true, as you said, that bad reviews have done more to sell books than the author having a public meltdown.

All excellent points.

May 20th, 2012 at 9:43 am
 3 

Wonderful points, as usual, Mary Ann. I agree. People vary as do their personal opinions. What one finds fabulous, another may find hideous. To each her/his own. Authors should conduct themselves in a professional manner.

As a reader, though, I do have a concern regarding reviews. It’s a behavior I personally feel is nearly as bad as an author throwing a tantrum over a less than stellar review. Recently, I’ve witnessed several authors having their star rating average trashed by folks who give one star while ranting about how they’ll never buy the book at such an outrageous price. This is generally seen on Amazon Kindle books that are listed as “price set by publisher”. I don’t care for that pricing model, either. From what I’ve read, it robs the author while the publisher rakes in the big bucks. That being said, though, is it fair to trash an author’s work when one hasn’t even read it? The price & someone’s refusal to pay it has nothing whatsoever to do with whether the book was good or bad if the person never read the book. In my opinion, this behavior is unfair to the author & to the reader who would like to see reviews from those who actually read the book in its entirety. The official review sites are no place for this hogwash. If someone wishes to complain about pricing, Tweet it, Facebook it, blog it, or write the publisher. It doesn’t belong in the starred reviews, though. I’ve felt like slamming the “report abuse” button on such reviews, but have restrained myself. I realize these people may be trying to make a statement regarding the pricing model. I simply don’t feel that the official review pages are the place to do so. What do you think of this trend?

May 20th, 2012 at 1:07 pm
MAPC
 4 

I don’t like tantrums of any kind. But that’s just me. *grin* The author doesn’t have any control when the publisher sets the price. That’s something the average reader doesn’t understand, though. We in the writing community understand — and that’s what the “Price set by Publisher” is intended to do, to let people know that neither Amazon nor the writer set that price.

I believe that this will be less an issue after the publishers who colluded with Apple get their own smackdown by the Department of Justice. When they can no longer set those ridiculously high eBook prices, this kind of carping in reviews will decrease.

There have been, I must say, books so badly written I couldn’t finish them. If something is so badly done I couldn’t finish, I see nothing wrong with saying that. I’ll go on to say why. I don’t trash books when I give bad reviews. I try to find something good. There have been a few times when a book has been so completely dreadful that I just couldn’t think of anything good to say. I think I’m going to write a post about reviewing, too.

May 20th, 2012 at 8:04 pm
Sheila Englehart
 5 

They say when you have to defend your work, something is wrong. Find the truth in the comments, and keep your mouth shut.

Everyone wants great reviews, but there are people out there just itching to use what little power they have to put someone else down to make themselves feel, well, powerful.

May 21st, 2012 at 11:32 am

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